Contact
One address, answered by a person
[email protected]
Use it for a refund, a payment that went wrong, or a question about what an extension does.
How long it takes
[TO FILL — a response time you can actually keep. Do not promise 24 hours by default.]
Where we are
[TO FILL — trading name, postal address and phone number. Paddle reviewers commonly ask for a phone number, and a commercial site operated from Germany needs an Impressum carrying the same details.]
About a payment
Payments are handled by Paddle.com Market Ltd as merchant of record, so your card statement shows Paddle rather than us. Paddle's own buyer support can help with an invoice or a chargeback, and we can help with everything else.